🔗 Share this article The second-hand marketplace Users Express Frustration Regarding Sizing Updates Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size. The second-hand shopping app has revised its sizing categories for women's and children's garments failing to inform all shoppers about the modification. Digital Channels Response Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing due to the recalibration. Vinted explained the new system was more in line with similar services. The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction. Measurement Approach Updates Before the change, the sizes had both one number and one letter, such as S/8 or M/10. The revised method features a letter and a range such as S/UK 8-10. In some cases, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18. User Stories A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult". "Few clothing companies classify XL as 20-22," the way the service now categorizes. Another user, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22. "If buyers measuring 20-22 acquire them they will likely be quite upset," she said. Required Changes A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing". "For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said. Platform Context The platform boasts over 100 million members, with 18 million British users. It has proved a popular alternative compared to resale services such as eBay and Depop. This is not the initial instance that an unexpected update within the service has received backlash: previously, the service retracted a modification concerning shipment methods after backlash from users.